Privacy Policy

Last updated: 20 March 2026

Who we are

Solst Labs Ltd (“we”, “us”, “our”) is a company registered in England and Wales (Company No. 17019302) with its registered office at 3rd Floor, 86-90 Paul Street, London, EC2A 4NE. We are the data controller for the personal data we process.

What data we collect

We may collect the following personal data:

  • Account data: name, email address, and authentication credentials when you create an account in one of our products.
  • Usage data: information about how you interact with our products, including features used, actions taken, and timestamps.
  • Device data: device type, operating system, and app version.
  • Communication data: emails or messages you send us via our contact addresses.
  • Payment data: subscription purchases are processed by Apple (via App Store) or our payment processor. We do not store payment card details.

How we use your data

We use your personal data to:

  • Provide and maintain our products and services.
  • Process your account registration and manage your subscription.
  • Send you essential service communications (e.g., password resets, security alerts).
  • Improve our products based on aggregated, anonymised usage patterns.
  • Respond to your enquiries and support requests.
  • Comply with our legal obligations.

Legal basis for processing

We process your data under the following legal bases as defined by the UK General Data Protection Regulation (UK GDPR):

  • Contract: processing necessary to perform our contract with you (e.g., providing the app).
  • Legitimate interest: improving our products and preventing fraud.
  • Consent: where you have given consent (e.g., marketing communications). You may withdraw consent at any time.
  • Legal obligation: where we are required to process data by law.

Data sharing

We do not sell your personal data. We may share data with trusted third-party service providers who assist us in operating our products (e.g., cloud hosting, email delivery, analytics). These providers are contractually bound to protect your data and use it only for the purposes we specify.

Data retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will delete or anonymise your personal data within 30 days, unless we are required to retain it for legal purposes.

Your rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccurate personal data.
  • Erase your personal data (“right to be forgotten”).
  • Restrict or object to processing.
  • Data portability.
  • Lodge a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, contact us at hello@solstlabs.com.

Cookies

Our website uses only essential cookies required for the site to function. We do not use tracking or advertising cookies.

Changes to this policy

We may update this policy from time to time. We will notify users of significant changes via email or through our products. The “last updated” date at the top of this page reflects the most recent revision.

Contact

If you have any questions about this privacy policy or our data practices, please contact us:

Solst Labs Ltd
3rd Floor, 86-90 Paul Street
London, EC2A 4NE
hello@solstlabs.com